pwrd
Log inSign up

Terms of Service

Last updated: September 2, 2026

1. Acceptance of Terms

By accessing or using pwrd ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

pwrd provides hosted AI agents with isolated cloud computers, browser access, live screen viewing, and an interactive control UI or terminal. Current engine choices are OpenClaw (Latest or Classic), Claude Code, and Hermes. Messaging support depends on the engine: OpenClaw supports Telegram, WhatsApp, Discord, and Slack; Claude Code supports Telegram; Hermes is terminal-only and does not support messaging channels. Some engine choices may be enabled gradually or limited by account eligibility during a rollout.

3. Account Registration

  • You must provide a valid email address
  • You are responsible for maintaining account security
  • You must be at least 18 years old to use the Service
  • One account per person; no sharing accounts

4. Acceptable Use

You agree NOT to use the Service to:

  • Generate illegal, harmful, or abusive content
  • Harass, spam, or deceive others
  • Impersonate individuals or organizations
  • Distribute malware or conduct phishing
  • Violate any applicable laws or regulations
  • Circumvent usage limits or security measures
  • Resell or redistribute the Service without permission
  • Use the Service for cryptocurrency mining, torrenting, or running unauthorized network services
  • Engage in any activity that degrades the experience for other users or threatens the stability of the platform

We reserve the right to suspend or terminate any agent, account, or access immediately and without notice if we determine, in our sole discretion, that your use violates these terms or poses a risk to the platform, other users, or third parties. No refund will be issued for accounts terminated due to policy violations.

5. Subscription and Billing

  • Paid tiers are available at different price points, with plan-specific AI usage and resource limits
  • Subscriptions renew automatically until canceled
  • Cancel anytime; access continues until period ends
  • No refunds for partial months
  • Prices may change with 30 days notice

6. AI Usage Limits

pwrd-managed AI use is measured against concurrent 5-hour session and 7-day weekly limits. Consumption varies with the model and request, including prompt, context, and response usage. If either limit is reached, additional pwrd-managed AI requests may be refused until the applicable window resets or your allowance changes. The agent's cloud computer remains running during an AI limit, and eligible requests resume without a container restart after the reset. Requests sent through your own provider account do not consume pwrd-managed allowance and remain subject to that provider's billing, policies, and limits.

7. Storage and Resource Limits

Each AI agent is allocated a reasonable amount of storage for its workspace, browser data, and files. Agents that exceed their storage allocation may be paused until the issue is resolved. Storage is intended for active working use, not for archival or bulk file storage. We reserve the right to adjust storage limits as needed to ensure fair use across the platform.

8. Intellectual Property

You retain ownership of your agent configurations, system prompts, and workspace data.pwrd and its technology are owned by us. AI-generated responses are also subject to the usage policies of the model providers you use through the Service.

9. Data Access and Operations

Each AI agent runs in an isolated container environment. While we design for privacy, you acknowledge that we may access your agent's data, configurations, workspace files, and conversation history as necessary for: providing and maintaining the Service, troubleshooting and resolving technical issues, performing backups and disaster recovery, enforcing these terms and investigating potential abuse, and complying with legal obligations. We will not sell or share your data with third parties except as required to operate the Service (e.g., AI model providers for processing your messages).

10. Service Availability

We strive for high availability but do not guarantee uninterrupted service. We may perform maintenance with reasonable notice. We are not liable for downtime or service interruptions.

11. Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. OUR TOTAL LIABILITY IS LIMITED TO THE AMOUNT YOU PAID IN THE PAST 12 MONTHS.

12. Termination

We may suspend or terminate your account or any individual AI agent at any time, with or without notice, for any reason including but not limited to: violations of these terms, suspected abuse, non-payment, or activity that we determine poses a risk to the platform or other users. You may delete your account at any time. Upon termination, your agent data (configurations, workspace files, conversation history) may be deleted after a reasonable retention period. We are not obligated to provide copies of this data after account termination.

13. Communications

By using the Service, you agree to receive service-related emails including authentication links, usage alerts, and responses to contact form submissions. We will not send marketing emails without your explicit consent.

14. Changes to Terms

We may update these terms with notice via email or the Service. Continued use after changes constitutes acceptance of the new terms.

15. Contact

Questions about these terms? Contact us